For Universities

The work and organisational structure of universities is changing.

• changes driven by increased focus on the student as a ‘customer’.

• Increasing tensions between research and teaching responsibilities

• The student profile, as a result of widening participation and increasing numbers of international students.

• Further changes are imminent as the government implements policy making body restructures and cuts to funding.

To be successful, universities will have to capitalise on their most valuable assets – their employees. Positive people with pro-active attitudes and strong customer focussed skills will be the key to success in the future.

With my knowledge of working with various stakeholders in Higher Education and my specialism in lifelong learning I will design workshops that are specifically tailored to the needs of your university.

Workshops that will enable employees to:
• Adjust quickly in times of personal or organisational change
• Work constructively together
• Develop positive and confident attitudes towards decision making
• Make smooth transitions – returning to work, promotion or redundancy
• Be pro-active and contribute directly to the organisation’s success
• Provide exceptional customer service
• Promote a culture of equality and recognise diversity
• And lots more, contact me to discuss your requirements.


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